Operations

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Responsibility, safety, ecological soundness and foresight are the basic values of our business. Building on these we believe we can create a working environment where our clients feel understood, appreciated and get a partnership and product worth their time and money.

Every step of the BIOMASS production process is under scrupulous supervision, from planting of the seed that will grow to be a sapling to the smile on the faces of our customers.

Preparations

Even though we do not engage in forestry ourselves we make it a priority to closely consider where the raw material comes from. We only deal with FSC certified forest enterprises and regularly visit the forests where we get the logs from to have a look and asses the conditions in which the wood is grown.

Processing

Once delivered to our production site the wood goes straight to the processors for splitting the raw material into firewood logs. Splitting creates some waste in the form of sawdust and splinters but we have managed to almost completely eliminate that waste by using it to power up the kilns. Next the freshly split logs go to the wood drying kilns to achieve the low moisture content. Depending on the condition the wood came in it takes from three days to a week in the kiln until the required moisture content is reached.

After our product comes out of the kiln it is stored in dry open air conditions with a roof over it so it can lose even more moisture. There it is packed to our convenient sized crates and nets or if the client requires – any other form of packaging.

Delivery

For the transport we contact our delivery partners who can provide us with the best route, price and lead time options. And as soon as the sale is agreed upon, we ship the products to the location of the client’s choice. A time window of about three days is arranged for the buyer to receive it at the time of their convenience.

Product monitoring

To achieve the best results we have introduced various checks all along the production line. In short the product is checked every step of the way before and after every alteration. It can be time consuming but we work fast and only the best quality will do. Also this ensures the health and safety of our employees as well as keeping the entire process ecologically sound.

Capability

Even though firewood business is quite seasonal when it comes to sales we work all year round. No matter how big our production volume has gotten over the years we always stress the importance of having an even bigger reserve for that really cold winter. So even in summer the production line does not slow down. We can comfortably say – there is no order too big for BIOMASS.

Tailored for you

The process that was just described is the base line, however we understand that some circumstances may dictate that our clients require some changes. Here at BIOMASS we love a challenge and pride ourselves over knowing that we are able to adjust. In the end it is we who learn from it and then can improve our service.